Select Page

A new way of short-term insurance administration

The PFS Group was founded in 2019 with a clear mandate: to own the agony of admin so insurance brokers can remain focused on growing their book and business.

We are proud to offer specialists from across the insurance industry an end-to-end suite of administration services that promises more flexibility, efficiency and a personal touch.

From quote stage to claim stage, we are your one-stop-shop for short-term insurance administration services in South Africa.

Let’s grow your business.

About Us

The PFS Group brings deep knowledge earned from our time in the trenches working in all lines of insurance.

We have an intimate understanding of brokers’ needs and an unshakeable enthusiasm for building lasting connections. Our team is based in Johannesburg, but our footprint stretches across South Africa, where insurance brokers trust us to handle the administrative aspects of their brokerage.

Why partner with The PFS Group?

  • Centralised admin facility for brokers
  • Multiple lines of insurance
  • One administrator
  • Increased independence
  • Grow your brokerage

Our promise to brokers and insurers

Ultimately, we are here to take ownership of admin so you can take care of business. Our staff, many from broker backgrounds, have a deep understanding of brokerage operations, insurance and customers. We aim to become a valued partner by differentiating on service. For us, that means efficiency, flexibility, transparency and personal care are the foundation of our services to brokers.

We have acquired administrator facilities with some of South Africa’s leading insurance companies as well as several specialist insurers.

Our Services

The PFS Group is proud of the partnerships we have formed with insurance brokers across South Africa. As a facilitator providing administrative services to small and medium sized brokers, we are serious about understanding the individual needs of our clients and insurance partners.

Service to Brokers

  • Facilitate quotes
  • Underwrite
  • Claims registration right through to pay out
  • Regulatory compliance
  • TCF compliance

Contact Us

CONTACT US

Address

97 Central St, Houghton Estate, Johannesburg, 2198, South Africa.

Telephone

ONE Loyalty Assist Contact Number

The PFS Group

The PFS Group (Pty) Ltd is an Authorised Financial Services Provider. FSP. 42414